Chattly · Legal and support
Privacy Policy
Updated 8 November 2026 · Available for iPhone · Adults 18+
The current Chattly privacy policy covers both its website and the released app.
Full current notice
This page is a summary. Read the full current privacy policy on Chattly’s official website, including its stated effective date. The full notice governs the matters it covers.
Information and purposes
The full policy explains account and profile data, content you provide, AI-derived context, voice, Apple subscription status, diagnostics and optional analytics. It identifies recipients, international processing, retention, security and your choices. App release does not broaden an earlier email-marketing permission.
OpenAI and cloud processing
OpenAI is Chattly’s third-party AI provider. A requested feature can send messages, relevant context, voice audio or transcripts, journal or dream text, mood, goals and summaries. Personal reflections can contain sensitive information. Cloud infrastructure also handles authentication, storage, routing and service operation; information does not stay only on your phone.
Choices and requests
Review or withdraw OpenAI permission in Settings > Privacy & Memory > OpenAI data sharing. Most AI features are unavailable without it. Withdrawal does not recall prior disclosures, delete records or cancel Apple renewal. Contact MindSync for access, correction, deletion or a privacy complaint without buying a subscription. The full policy explains optional diagnostics, saved-memory choices and provider retention.
Questions or requests
For product or account support, privacy, access, correction, deletion or a privacy complaint, email enquiry@mindsynctechnologies.com.au. No fixed response time is promised; any deadline imposed by applicable law still applies.
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Perth, Western Australia 6007, Australia