Chattly · Legal and support
Data Deletion and Retention Notice
Updated 8 November 2026 · Available for iPhone · Adults 18+
Account deletion, the inactive recovery archive, access and correction requests.
Full current notice
This page is a summary. Read the full current data deletion and retention notice on Chattly’s official website, including its stated effective date. The full notice governs the matters it covers.
Request access, correction or deletion
Use available in-app controls or email enquiry@mindsynctechnologies.com.au. Identify the account and the action you want, without sending passwords, recovery codes or unnecessary identity documents. Proportionate identity verification may be needed. Requests do not require a paid subscription. The full Privacy Policy explains the app’s retention and rights.
Inactive recovery and remaining records
When paid access ends, eligible account content is held in an inactive recovery archive for up to 90 days, subject to earlier valid deletion requests and applicable law. If not reactivated, deletion is initiated. Backup, safety, security, support, billing and legal records can have separate necessary lifecycles. Visible deletion does not establish immediate erasure from every provider or backup.
Separate choices
Account deletion, cancelling an Apple subscription and withdrawing OpenAI-sharing permission are separate actions. Deleting the app or account does not stop Apple renewal. Manage renewal through Apple Account subscription settings. Contact MindSync if an in-app control is unavailable or a request needs help.
Read the full Privacy Policy · Manage Apple renewal
Questions or requests
For product or account support, privacy, access, correction, deletion or a privacy complaint, email enquiry@mindsynctechnologies.com.au. No fixed response time is promised; any deadline imposed by applicable law still applies.
MindSync Technologies Pty LtdABN 39 696 882 318 · ACN 696 882 318
Perth, Western Australia 6007, Australia